It is sometimes necessary to email your database file to Rising Software, or delete it if you wish to ‘start again’ with the program. Below we list the name of the file and its location.
Please remember to compress the file if you are emailing it through to us!
Version 5: rising5.fdb
Version 4: rising4.fdb
Version 5 – Cloud
The database is located within the home directory of the logged in user with the Cloud client.
Windows 7, 8 & 10: C:\Users\<User Name>\AppData\Local\Rising Software\data5cloud
Mac: ~/Library/Application Support/Rising Software/data5cloud
Version 5 – Student
Windows 7, 8 & 10: C:\ProgramData\Rising Software\data5student
Mac: /Library/Application Support/Rising Software/data5student
Version 5 – Single and Multi Seat Licences
Windows 7, 8 & 10: C:\ProgramData\Rising Software\data5
Mac: /Library/Application Support/Rising Software/data5
Version 4 – Student
Windows XP: C:\Documents and Settings\All Users\Application Data\Rising Software\data4student
Windows Vista, 7 & 10: C:\ProgramData\Rising Software\data4student
Mac: /Library/Application Support/Rising Software/data4student
Version 4 – Single, Lab Pack and Multi Seat Licences
Windows XP: C:\Documents and Settings\All Users\Application Data\Rising Software\data4
Windows Vista, 7 & 10: C:\ProgramData\Rising Software\data4
Mac: /Library/Application Support/Rising Software/data4