Support & Training
For teachers and students
Recover your password, find articles in our knowledge base, download the latest updates and much more.
You can also access our fantastic training videos!
How Can We Help You?
I forgot my Cloud password! We can have you up and running in a few minutes.
I would like to view and download or update to the latest software.
I’m having some trouble. See our knowledge base for assistance with common problems.
I’d like to register my software purchase and get access to Technical Support.
Help! I’m having technical issues and need the gurus to provide direct advice.
I have a Cloud account and would like some help in customising my settings
Training for Teachers
We have loads of useful things for you and your students. Videos, syllabus and curriculum information, manuscript paper, chord charts, key signature charts and lots more. Make full use of the library of resources that come complimentary with your Cloud subscription.