Cloud Support
Priority support for cloud customers
Recover passwords, download software and lodge support requests. You'll also find Cloud documentation; getting started guides, deployment information and much more!
Register
I’ve purchased a Cloud subscription and I need to register to get started.
Forgotten Password
I’ve forgot my login name or password and need some help getting back up and running.
Download Software
I’d like to download the current version for my Cloud service.
Technical Support
Help! I need the technical gurus to provide direct advice.
Cloud Documentation
Cloud Licence Options
Work out the best solution for your school, student or school purchasing.
Student Registration
How to get registered once you have your serial number or serial card
Cloud Deployment
Information about deploying Cloud in your school and at home.
Getting Started
A four-page intro for teachers. Download it here.
Cloud Service Update
When you wish to update your Cloud service to the latest release, please contact us.
- You notify us that you would like to update your cloud service
- We upgrade your cloud service
- You will then get an email with links to download the latest version
NOTE: Once we update your cloud service, remember that your student and lab computers will also need updating. If you have Auralia and Musition Cloud in your labs, please liase with your IT support staff first.